Once at a basketball game (yep, again), I was sitting with my friend Jennifer Offer, MD, watching both of our daughters playing.
At one point in the game, one of the girls on the other team got hurt. She was writhing on the court in pain, holding her leg. I watched Jenny very carefully. She’s a passionate pediatrician who has such a caring, generous heart. But she didn’t run to the injured player. Instead, she was on the balls of her feet, ready to jump, but she waited to go down to the court.
I kept muttering under my breath, “Ok Jenny go down, go down,” but instead, she watched as the girl’s coach helped her off the court limping. I said to Jenny, “Wow, I’ve never seen you wait to help a kid who is hurt.” Jenny turned to me and said, “That’s one of the first things they teach you when you’re an intern; never run to a code.”
Interfering in hurt is interfering in learning
So often, in both parenting and as managers, we want to run to a code. We know we’re in a position of authority to help, and for many of us, rescuing our kids and our employees is a way of life.
But it’s bad for us and them. Here’s why: They’ll never learn. Getting hurt and moving past the hurt results in building self-esteem and resiliency. You can’t learn to be a competent leader or adult if someone is always riding in to save the day. (Obviously if someone actually gets hurt, physically, then you may want to get involved. As my husband always says, “It’s all fun and games till someone gets hurt.” Then we peel our children off of each other.)
Push them forward, even when it hurts you
Never running to a code saves you. If you’re always racing to rescue, both employees and children become dependent on you. They’re always coming back to you to solve the challenge. And we don’t want them to come back (except for Thanksgiving.) It’s our job to push them forward. Just watch a mother bird.
Do what Jenny did. Take a few minutes, or days, or months to watch the result of your employees or your children being hit, psychologically. See if they can limp off the court, without your help. You may need to support them, but try not to solve it right away. That’s how they’ll learn to solve it on their own. Watch it carefully, gather information, but don’t feel the need to get involved until they ask.
And if they do ask, “What should I do?” the best reply is, “What do you think you should do?”